Politique de remboursement

 

We want you to love every piece you order from Avorello — but if something isn’t quite right, no worries! We’ve made returns simple and hassle-free.

📦 Easy Returns – No Questions Asked

Changed your mind? No problem. You can return any eligible item within 14 days of delivery, no questions asked.

To start a return:

  • Just visit our Returns Portal

  • Tell us what you’d like to return — it only takes a minute

  • We’ll send you a prepaid return label by email

💸 Fast Refunds

Once your return arrives and passes inspection, we’ll issue your refund:

  • Back to your original payment method

  • Usually within 5–10 business days

  • You’ll get an email confirmation as soon as it’s done

🔄 Want a Different Size or Style?

We also offer free exchanges if you need another size or color. Use the same return portal to request one!

⚠️ A Few Things We Can’t Take Back

For hygiene or safety reasons, we can’t accept returns on:

  • Worn or washed items

  • Lingerie, swimwear, or bodysuits

  • Final sale or clearance items

💬 Still Have Questions?

Our support team is here to help.
📧 Email us anytime at Info@avorello.com

We’re committed to making sure you shop with confidence — every time. 🤍