Refund policy
We want you to feel completely comfortable shopping with us. If something isn’t quite right, you’re welcome to request a return within 30 days of delivery.
📦 Easy Returns
Your return is easy and affordable, with no unexpected steps.
To start a return:
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Visit our Returns Portal
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Select the item(s) you’d like to return
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Download your free prepaid return label and send your package back to us
Please note:
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Items must be unused, undamaged, and in original packaging
💸 Fast Refunds
Once your return arrives and passes inspection, we’ll issue your refund:
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Back to your original payment method
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Usually within 3–5 business days
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You’ll get an email confirmation as soon as it’s done
🔄 Want a Different Size or Style?
If you need a different size or color, please request a return through our portal and place a new order with the correct option. We currently do not offer free exchanges.
⚠️ A Few Things We Can’t Take Back
For hygiene or safety reasons, we can’t accept returns on:
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Worn or washed items
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Lingerie, socks, swimwear, or bodysuits
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Accessories
- Beauty products
💬 Still Have Questions?
Our support team is here to help.
📧 Email us anytime at Info@avorello.com
We’re committed to making sure you shop with confidence — every time. 🤍